How to Drive Customer Preference with these 6 Strategies, Pt. 2

Supply chain Avnet
March 31, 2015

In part one of this series, Chuck Fries discussed how businesses can take on a more strategic role through their supply chain and provided 3 strategies on how they can become a competitive differentiator and drive customer preference. In part two, he discusses 3 more strategies on how supply chains can evolve their strategy even further by collaborating with customers, making what customers want to do fast and simple and by continuously evaluating and improving the customer experience.

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The Government Market Has Changed

State capitol
April 10, 2014

The traditional methods of doing business are no longer delivering sustainable results. Agencies are under increasing pressure to leverage technology as a means to innovate their way out of budget deficits.

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The Rise of New IT Customers

The Rise of the New IT Customer
March 28, 2014

When you see cloud computing advertised on TV during sporting events, it’s a pretty strong indication that your company’s technology infrastructure doesn’t just belong to the IT department anymore. Everyone in the organization now has a role to play. As the leader of a $10.4 billion technology sales and marketing organization, I’ve been on the frontlines of this fundamental shift, where the definition of “IT customer” has expanded to include…

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Five Opportunities to Help Retailers Improve their E-commerce IT Strategies

ecommerce
January 2, 2014

As online shopping becomes easier and more convenient for consumers, days like Cyber Monday have become just as crucial as Black Friday for retailers. This year, Shop.org, a digital commerce community for the National Retail Federation (NRF), anticipates that online sales in November and December 2013 in the U.S. will grow between 13 and 15 percent over the 2012 holiday season, to as much as US$82 billion in revenue. With…

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